Are images received watermarked?
No anything you have purchased is not provided with a watermark. I do watermark all images uploaded online to protect my clients & protect our copyright from people stealing or misusing art works. These are also low res web files. Files provided to clients are in high resolution print files.
How long is the turn around time after my session?
2-3 weeks. Generally, we have all photo retouching done in 2 weeks can take as long as 3 during heavy & holiday seasons. We like to book the Ordering and Photo reveal Session as quickly as possible after. In rush senario's we do offer a rush service at an additional cost if time allows. This can be purchased day of your session.
How far in advance do I need to book?
Due to demand we do book differently than other studios
Cake Smash - 3-4 months to ensure I can book with my preferred Cake Designer/s. It also allows us to order customized banners & decorations if needed for colour pallet or theme.
Maternity - 4-6 Months
Newborn / Babies - 3-4 months when not booking a maternity session. In rare circumstances I can book in with less time. This will be dependent on a holiday cancellation or a newborn being born earlier than expected and sometimes I'll end up with 1-2 spaces available same month but more often than not I cannot accommodate under 2 months prior booking. You may get lucky and may be able to accommodate if its a month birth rates are lower. Booking in once you have decided on a photographer 4 - 6 months is best to ensure you dont have to rush book if baby makes a surprise appearance as many do!
6 weeks -2 months This gives us an accurate idea of when our babies will be arriving and what availability is like.
Mini's & Simply Siblings
1-2 months these are our only session we offer same month booking. We offer these around Valentines, Easter: Peter Rabbit Beatrix Potter Themes, Spring: Teddy Bears Pic Nick Theme Fall: Pumpkin Patch Pumpkin Sale, Holiday Time Tress for Sale Stand and Mrs Claus Cookies Theme. Theres are yearly offerings where 1 day these are offered.
How do I know what to Expect at and from my Session?
Prep guides are distributed at the consult and after booking. Don't worry we guide you through each of the steps & processes. Your given tips and tricks for clothing options and colour matching your family members. Steps on how to ensure you get the most out of all of our portrait sessions.
Do I need to book a in person consult to book with our studio?
Yes! we want to make sure your sure our studio is a great fit for you and your growing family. You get to preview the spaces in which you will be photographed, preview our maternity dress collection and newborn prop rooms to make sure all your needs can be met before you commit to anything. Its at that consult you can book with our studio and sign the booking contract to be guaranteed your date/s and time/s of choice. We do ask for a non refundable retainer fee to be paid if you aren't choosing to pay for the entire session at the consult. The remaining balance is due at the start of your first booked session.
Where can I book a consult?
At the bottom of this page we have a live link to our consult booking calendar. If none of those times work you can contact us directly to see if there can be a special date and time requested. You can do this via our contact form at the top of this page. Make sure to select contact and not consult for a special reservation.
Are you open weekends?
Not usually, no. On rare occasions we will plan a day of sessions and have special date & time offerings. In special circumstances it may be possible to have a weekend session outside of this but there is an additional cost to do so and this is based upon availability. Please contact us to discuss this further if you know you would need these accommodations.