Are images received watermarked?
No, anything you have purchased is not provided with a watermark. I do watermark all images uploaded online to protect my clients & protect our copyright from people stealing or misusing art works. These are also low res web files. Files provided to clients are high resolution print files.
How long is the turn around time after my session?
2-3 weeks. Generally, we have all photo retouching done in 2 weeks but can take as long as 3 during heavy & holiday seasons. We like to book the Ordering and Photo reveal Session as quickly as possible after. In rush senarios we do offer a rush service at an additional cost if time allows. This can be purchased the day of your session.
How far in advance do I need to book?
Due to demand, we do book differently than other studios
Cake Smash - 3-4 months, to ensure I can book with my preferred Cake Designers. It also allows us to order customized banners & decorations, if needed, for the color pallet or theme.
Maternity - 4-6 Months
Newborn / Babies - 3-4 months, when not booking a maternity session. In rare circumstances I can book in with less lead time. This will be dependent on a holiday cancellation or a newborn being born earlier than expected and sometimes I'll end up with 1-2 spaces available same month. More often than not, I cannot accommodate less than 2 months prior booking. You may get lucky and we may be able to accommodate if its a month that birth rates are lower. Booking in once you have decided on a photographer 4 - 6 months in advance is best to ensure you dont have to rush book if baby makes a surprise appearance, as many do!
6 weeks -2 months. This gives us an accurate idea of when our babies will be arriving and what availability is like.
Mini's & Simply Siblings
1-2 months, these are our only sessions we offer with same month booking. We offer these around Valentines, Easter: Peter Rabbit Beatrix Potter Themes, Spring: Teddy Bears Pic Nick Theme Fall: Pumpkin Patch Pumpkin Sale, Holiday Time Trees for Sale Stand and Mrs Claus Cookies Theme. Theres are yearly offerings where these are offered on 1 day.
How do I know what to Expect while at and from my Session?
Prep guides are distributed at the consult and after booking. Don't worry, we guide you through each of the steps & processes. You’re given tips and tricks for clothing options and color matching your family members. We have steps on how to ensure you get the most out of your portrait sessions.
Do I need to book an In-person consult to book with your studio?
Yes! We want to know you’re sure our studio is a great fit for you and your growing family. You get to preview the spaces in which you will be photographed and browse our maternity dress collection and newborn prop rooms, to make sure all your needs can be met before you commit to anything. It’s at the consult that you can book with our studio and sign the booking contract to be guaranteed your date/s and time/s of choice. We do ask for a non refundable retainer fee to be paid if you aren't choosing to pay for the entire session at the consult. The remaining balance is due at the start of your first booked session.
Where can I book a consult?
At the bottom of this page we have a live link to our consult booking calendar. If none of those times work you can contact us directly to see if there can be a special date and time requested. You can do this via our contact form at the top of this page. Make sure to select contact and not consult for a special reservation.
Are you open weekends?
Not usually, no. On rare occasions we will plan a day of sessions and have a special date & time offering. In special circumstances it may be possible to have a weekend session outside of this but there is an additional cost to do so and this is based upon availability. Please contact us to discuss this further if you know you would need these accommodations.